Terms of Service

Store-Specific Service Terms

For clarity and customer reference: Standard shipping for U.S. orders is free. Orders are ordinarily processed in 1–2 business days and estimated carrier transit is 4–6 business days after dispatch. These timeframes are estimates, not guarantees.

Under this customer policy: Customers are welcome to request a no-reason return or exchange within 30 days after delivery. Lava Lamp pays approved return shipping and provides a prepaid label or equivalent arrangement. Approved refunds are issued to the original payment method within 5–10 business days after the returned item is received, inspected, and approved. Orders may be canceled before shipment; after shipment, the Refund Policy applies.

As a clear operating standard: Payment is processed through the methods displayed at checkout, including Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. The Refund, Shipping, Payment, Privacy, Contact, About, and FAQ pages form part of these Terms.

To explain this requirement clearly: Questions about these Terms may be sent to Support@lavalamy.shop, (717) 285-9041, or 1715 F St NW, Washington, District of Columbia, 20006, United States.

Business Contact Profile
Operating business: Lava Lamp
Customer-facing brand: Lava Lamp
Service email: Support@lavalamy.shop
Contact number: (717) 285-9041
Physical business address: 1715 F St NW, Washington, District of Columbia, 20006, United States